How To Cancel Amazon Gift Card Order (And Get A Refund)

How to Cancel a Physical Gift Card Order

How to Cancel a Physical Gift Card Order on the Desktop Site

1. Go to Amazon.com (or the Amazon site for your country).
2. Log into your Amazon account.
3. Click Your Account > Your Orders and find the gift card order.
4. Select View or Edit Order . From here you can also view and print an Amazon receipt , if need be.
5. If you placed the order in the last 30 minutes, you should see an option to cancel it.
6. Select Cancel Items .

1. You’ll be asked, “ Are you sure you want to cancel this order? ” so select Cancel Selected Items in This Order to continue.
2. You should see a confirmation at the top of your screen saying “ This order has been canceled, ” and you should also receive email confirmation of the cancellation.

1. Launch the Amazon app.
2. At the bottom of the screen, tap your account icon .
3. Tap Your Orders .
4. Find the gift card order that you want to cancel and tap it.

1. Select Cancel Order .
2. Ensure the gift card is checked, then tap Cancel Selected Item . You can also select a cancellation reason from the dropdown menu, if you like.
3. Once your order has been canceled, it should vanish from your orders list, and you should receive an email confirming the cancellation.

To contact customer service in the app, just follow these steps:

1. Launch the Amazon app.
2. Tap the three stacked lines icon at the bottom right.
3. Scroll down and tap Customer Service .
4. Under Can I Help with Any of These , select the order you wish to contact customer service about.
5. Select Cancel Order or any of the other options that apply (for example, Says delivered, but it’s not here .
6. Scroll down and select I Need More Help , then tap Start Chatting Now to be connected to a customer service agent via live chat.
7. To speak to someone over the phone, select Request Call Now, and a customer service representative will call you.

1. Navigate to Amazon.com (or the Amazon site for your country) and log into your account.
2. Under Account & Lists , select Your Account .
3. Scroll down and select the Customer Service tab.
4. Under Do you need help with a recent item , select your gift card order. If you don’t see your order, select Help with a different item , then select your order.
5. Or, you can select A delivery, order, or return further down the page under Here are some other things we can help with .

1. Under OK, how can we help with this item , select Cancel Order , or one of the other options that apply, such as Says delivered but it’s not here .
2. Scroll down and select I Need More Help .
3. Select Start Chatting Now to begin a live chat with customer service, or Request Call Now for a customer service agent to call you.

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• To get reimbursed by your employer. If you buy something for work, you might have to submit a reimbursement request and produce the receipt for expenses.
• You’re tracking your expenses. Apps like YNAB, Mint , and Personal Capital can import payment data. But if you want to split your payments so you can track what you’re spending your money on, you’ll need to find your Amazon receipts.
• You’re passing the expense onto your client. If you’ve purchased something on Amazon on behalf of a client, you’ll need to show proof of that purchase if you want your client to pay you back.
• Warranty or replacement claims. If you signed up for a warranty on your product or need the manufacturer to replace it, you’ll have to send in a copy of the invoice as proof of purchase.

• Print an Amazon gift receipt. If you had a gift shipped to you and not directly to the recipient, you might need to find and print a new gift receipt if one wasn’t in the shipment (or you lost it).
• You want to confirm the payment method. The invoice will show the last four digits of the credit or debit card (or another payment method) used to make the purchase.
• Calculating estimated sales tax. If you itemize deductions on your federal tax return in the United States, you may qualify for a credit based on how much sales tax you’ve paid in that tax year.

Don’t You Already Have a Copy of the Invoice or Receipt?

1. Log into Amazon.
2. Select Returns & Orders .

1. Find the order that includes the product you want to find the receipt for.
2. Select View Invoice under the order number for that purchase.
3. Select the Print this page for your records link. The print dialog box will appear where you can choose which printer to print to (or print to PDF).

1. Alternatively, select File > Print (or CTRL + p ) to launch the print dialog box.
2. Select the Print button, and go pick up your Amazon receipt from your printer.

Repeat the steps above to find and print multiple receipts/invoices.

1. Log into the Amazon.com website.
2. Select the Account & Lists button.

1. Select Your Payments .

1. Select the Transactions tab.
2. Select the order number you’re interested in.
3. Select View or Print Invoice .

From there, you can print the invoice as you normally would.

1. Log into your email account.
2. Search for the shipping confirmation email from Amazon. Those emails usually contain the word “shipped,” so that’s a good term to search for.

1. To access the link to the invoice, open the shipping confirmation email for the order.
2. Scroll to the bottom of the email and select the Your invoice can be accessed here link.

1. A new browser page will open, displaying the invoice. Select the link to print the page or go to File > Print to launch the print dialog box.
2. Select the Print button.

How to Find and Print a Gift Receipt After Purchase

Gift receipts are different from regular receipts or invoices. You can choose to send a gift receipt during checkout by selecting the This order contains a gift checkbox. You can also find and print a gift receipt after you’ve made the purchase.

1. Go to Your Orders .
2. Locate the item in the list and select the Share gift receipt button.

1. Next, select either the Share gift receipt button to access a link to the gift receipt that you can share, or select the Download PDF button to download a PDF of the gift receipt.

Note: You can’t create a gift receipt outside of the return window for the product. If you don’t see an option to share a gift receipt, then neither you nor the gift recipient can return the item.

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• How to Cancel Amazon Gift Card Order (and Get a Refund)